Hi, I’m Deanna 👋

I’m a product designer based in Kitchener, Ontario 🇨🇦

My expertise is in app design, interaction design, accessibility, working with complex systems, and marrying user and business needs.

I’ve spent the last 5 years working on Manulife’s mobile apps, mainly focused on redesigning the Group Benefits app. The app has about 500,000+ users and over the course of a few years, my team and I have increased our Android rating from 1.8️ to 4.2️ ⭐️ and our iOS rating from 2.4️ to 4.4 ⭐️

Below are some deep dives into the research and redesign of specific features that I’m particularly proud of.

How We Made Drug Coverage Understandable
Jan 2021 - Oct 2021
How We Made Drug Coverage Understandable
I am the product designer responsible for transforming Manulife's two prescription drug tools into a native iOS and Android experience.
ResearchUX & UIContent Design
How We Humanized Health Claims
Apr 2019 - Nov 2020
How We Humanized Health Claims
I transformed the entire visual architecture and UI from a replication of our back-end systems, into a intuitive experience that’s understandable for people.
ResearchUX & UIContent Design
How We Visualized Claim History
Sep 2018 - May 2019
How We Visualized Claim History
The redesign of claim history was a visual overhaul that focused on modernizing the UI and making claims easy to find. The team’s work increased traffic by 400%.
UX & UI